Brooke B. Sellas is the CEO & Founder of B Squared Media, an award-winning, done-for-you social media management, advertising, and customer care agency. She recently joined Mark Schaefer as the new co-host on the top-rated Marketing Companion podcast. Brooke's marketing mantra is "Think Conversation, Not Campaign" so be sure to give her a shout on Twitter.
Join Brooke B. Sellas, Founder & CEO of B Squared Media, for a conversation on customer care and how your company can go above and beyond to create highly effective customer support experiences that elevate your brand and encourage customer loyalty.
Brooke will show you real-world examples of how to use high-tech tools — while still being high-touch — and together, you’ll discover how to create ideal, personalized experiences for your customers at every touchpoint.
MONDAY, MAY 18 12:50 – 1:40 PM
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